The purpose of this procedure is to provide for a system and instructions, and to assign responsibilities for verification of purchased product, and for performing receiving inspections of incoming product.
This procedure applies to incoming audio-visual products and components for sale to customers.
This procedure concerns Purchasing and the Receiving clerk.
1. Receiving inspection
2.1 Upon unloading of deliveries, receiving clerk counts the number of delivered units, checks marking and identification of packages, and inspects all packages for any signs of tampering or damage. If all these checks and inspections are satisfactory, he or she signs the delivery receipt. If not, any shortages or damages are noted on all copies of the delivery receipts.
2.2 Next, the received packages are moved to the designated receiving area, a copy of the relevant purchase order is retrieved from the pending orders file, and the packing slips (if any) are removed from packages. Upon opening the packages, the goods are counted, their part numbers are verified against the purchase order and the packing slip, and the goods are examined visually for any signs of damage.
2.3 The Receiving clerk also verifies that all requested product quality records (control charts, inspection/testing certificates, etc.) are enclosed, or have been already received in advance.
2.4 If no other product verification activities are required, the goods are moved to the designated storage area. Where the storage or staging areas are not sufficiently segregated to prevent intermingling of product with different inspection status, the goods are also labeled with ACCEPTED sticker or tag.
2.5 The packing list is stamped RECEIVED and is dated and signed by the clerk to establish a record of the receiving inspection. Each item verified by the inspector is circled on the purchase order document and dated by the circled item.
2.6 If other product verification activities are required, for example, QC inspection (see Section 3 below) of an item where the box or container may be damaged to ensure that merchandize enclosed is not damaged, a HOLD tag is used. In this example, if the merchandize is undamaged, the HOLD tag remains on the box or container until the General Manager determines disposition (repackage or delivery to local customer).
2.7 If a nonconforming product is identified, the receiving clerk initiates a nonconformity report in accordance with Procedure QOP-83-01, Control of Nonconforming Product. The product is labeled with REJECTED sticker or tag, the Nonconformity Report number is marked on the sticker, and the product is moved to a designated (quarantine) area. Copies of the nonconformity report are forwarded to Purchasing and the General Manager.
2.8 When the visual inspection is satisfactory but the required quality records are not available or are not approved by the General Manager or Service Manager, the received goods are labeled HOLD.
3. QC inspection
QC inspection may be required for products that arrive into the company with obvious damage to the box or container for the product. The General manager and or Service Manager will determine the need for QC inspection to verify that the damage does not extend beyond the packaging to the enclosed product.
3.1 Preparing for inspection, QC inspector assembles all relevant technical documentation, such as the user's manual, product usage instructions, hook-up instructions, etc. that are required to perform the inspection.
3.2 As applicable, QC inspection comprises:
3.3 When products pass the inspection, they are repackaged and moved to the designated storage area. The QC inspector will ensure that the packing list is stamped RECEIVED and is dated and signed by the clerk to establish a record of the receiving inspection, and secondly, that the item verified by the inspector is circled on the purchase order and a date recorded by the circled item. Products that have undergone QC inspection are also labeled with an ACCEPTED sticker or tag.
3.4 If the packaging material is damaged to the extent that it would no longer protect the product for shipment at point of sale, a HOLD tag will be placed on the product designating it for delivery to local customers only, or to hold the unit until other identical packaging material for the unit becomes available. The General Manager and/or Service Manager will determine disposition.
3.4 If products fail the inspection, the inspector initiates a nonconformity report in accordance with Procedure QOP-83-01, Control of Nonconforming Product. The product is labeled with REJECTED sticker or tag, the nonconformity report number is marked on the sticker, and the product is moved to a designated (quarantine) area. Copies of the nonconformity report are forwarded to Purchasing and the General Manager.
IV ASSOCIATED DOCUMENTS
Operational Procedure QOP-74-02: Purchasing
Operational Procedure QOP-83-01: Control of Nonconforming Product
© February 2006, Curtis Company, Inc.